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Modem Question

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Mb123
Sophomore
‎08-09-2018 07:21 AM
‎08-09-2018 07:21 AM

Modem Question

I had my HughesNet installed in November. Does the modem/router need to be updated? If so, how? Thanks!
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MarkJFine
Professor
‎08-09-2018 07:37 AM
‎08-09-2018 07:37 AM

It gets pushed down to from the HN head end.

You'll notice it's been updated if there was a spontanteous outage then reboot, usually during the bonus period, with a note in the Reboot Stats that says "Rebooted due to software upgrade".


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

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MarkJFine
Professor
‎08-09-2018 07:37 AM
‎08-09-2018 07:37 AM

It gets pushed down to from the HN head end.

You'll notice it's been updated if there was a spontanteous outage then reboot, usually during the bonus period, with a note in the Reboot Stats that says "Rebooted due to software upgrade".


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.