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Tyler936's avatar
Tyler936
Freshman
8 years ago

Opinions on the built in wifi for gen 5?

I just got gen5 today, and while the service itself is excellent, I'm a bit skeptical of the wifi. We have one of our desktops across the house that always worked by using a USB wifi adapter and never had any problems until we switched to the new modem. Now, every 10-15 minutes the wifi will drop for about 1 minute. I've tried all the power saving settings and made sure it had good signal. Is anyone else experiencing this? Also I havent noticed the problem on my phone, so this could just be a case of my adapter not liking the router, if that's possible.

  • From the looks of things that wireless adapter only supports WPA and WPA2 with TKIP+AES and not WPA2-AES...

    You may want to try changing the wifi settings on the HT2000w to see if it works better...

    1: Visit http://www.systemcontrolcenter.com in your browser.
    2: Click Wifi Settings.
    3: Enter in the router password, by default it is "admin" with out the quotations.
    4: Change the WPA Mode to WPA/WPA2 - this should cause the cipher suite to change to TKIP-AES.


    If you have issues with your other devices afterwards, you may need to tell them to forget the old network setting and reconnect them.  If devices can no longer see the 2.4Ghz band, you will have to change back to WPA2 and find a better wifi adapter that supports WPA2-AES

  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    Which Wi-Fi radio are you using?  The 2.4 Ghz or the 5Ghz?  

    • Tyler936's avatar
      Tyler936
      Freshman

      2.4 Ghz. Ive been attempting to resolve the issue all day with no luck

      • GabeU's avatar
        GabeU
        Distinguished Professor IV

        Well, I personally don't know enough about Wi-Fi and routers to suggest anything else, and only knew about the shorter range and problems with walls and such with the 5Ghz from reading which radio I should use.  I would think that the 2.4Ghz radio you are using the the best one to use.  

         

        Hopefully one of the more Wi-Fi adept folks will have an idea for you.  :)