The Hughesnet staff on this site can look into this for you, but you may want to provide more context:
What system do you have? (Windows 11, Linux Mint, etc.)?
What Hughesnet service are you using? (Gen 5, Gen 6, Fusion?)
What device are you using? (laptop, desktop, tablet, etc.).
When you say the modem switches on and off, do you mean it loses power on and off, or do you mean the lights blink? (the latter is normal)
What have you done to troubleshoot?
When you go to the modem's internal page, what error do you get? [Accessing this page does not require an internet connection]
Does your issue happen all the time, or is it related to a specific time of day or a specific task?
Do you have a case number from when you contacted customer service?
The reps here are on during business hours (and one or two may pop in after business hours) M-F. You will recognise the official reps because they have the label MOD next to their handles.
