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Reinstall stuck on pointing

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23lucybaby
New Member
‎11-25-2023 04:40 AM
‎11-25-2023 04:40 AM

Reinstall stuck on pointing

Can someone please abort this process. My internet was working,but slow so I tried a reinstall and now it's not working at all. I saw a previous post about the agent (Amanda) being able to abort this process and continue the registration 

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2 REPLIES 2
maratsade
Distinguished Professor IV
‎11-25-2023 07:36 AM
‎11-25-2023 07:36 AM

@23lucybaby , 

The HughesNet reps on this site will be back next week.  

You may want to call the 24/7 customer service line at 866-347-3292 and see if they can stop the process from their end. 

Remy
Moderator
Moderator
‎11-27-2023 11:38 AM
‎11-27-2023 11:38 AM

23lucybaby,

 

Thanks for reaching out! I see it's your first post here. Welcome to the Community! I was able to get your account pulled up through your Community profile, and it seems you were able to get a technician visit since this post. That's great! Please let us know how the visit went, and if you encounter any additional issues.

 

Thanks,

Remy

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