Forum Discussion

Lee98611's avatar
Lee98611
Freshman
8 years ago

Sending and Recieving Faxes

I am curious as to why we are not told about sending and recieving faxes. Ihave noticed that Hughes Net blocks our abillity to send and recieve faxes. I I were a deaf person would the TTY be then bl...
faxes
receivng
sending
worst mistake i ever did
  • Liz's avatar
    Liz
    8 years ago

    Good morning Lee98611,

     

    I see you're new here, so welcome to the community! Thanks for posting, I'm sorry that the installer misspoke about the HughesNet Voice capabilities. Normally if there's a discussion about faxing with the HughesNet Voice service, the sales or customer service rep should explain that HughesNet Voice does not support fax machines.

     

    Our online FAQ and legal site states our incompatibility with fax machines as well:

     

     

    I'm sorry for any inconvenience, I hope this clears things up.

     

     

Lee98611's avatar
Lee98611
Freshman
Ok..
Maybe I should start a new thread on the topic.

Aside from sending and receiving faxes...
What I am also asking for is administrative privileges to my device.
And I been getting a bit of a ping pong ball effect.
Between InNomedia, and you Hughes Net.

Ok Plain and simple question..

My unit has already been activated by the tech.

My question plain nd simple is this.
Are we allowed or not allowed to have access as admins for our device?
I can access our modem non issue....but I need or would like to have admin access ..tp the voice box...

Are we allowed? Or Disallowed access, even though it is not leased equipment.

And from what InNomedia has told me.
The box comes with firmware specific to whom they sell too.
In other words they do not sell to the public.
Therefore they will.not give me information
Liz's avatar
Liz
Moderator
8 years ago

No, customers do not have admin access to the ATA.