Forum Discussion

Lee98611's avatar
Lee98611
Freshman
8 years ago

Sending and Recieving Faxes

I am curious as to why we are not told about sending and recieving faxes. Ihave noticed that Hughes Net blocks our abillity to send and recieve faxes. I I were a deaf person would the TTY be then bl...
faxes
receivng
sending
worst mistake i ever did
  • Liz's avatar
    Liz
    8 years ago

    Good morning Lee98611,

     

    I see you're new here, so welcome to the community! Thanks for posting, I'm sorry that the installer misspoke about the HughesNet Voice capabilities. Normally if there's a discussion about faxing with the HughesNet Voice service, the sales or customer service rep should explain that HughesNet Voice does not support fax machines.

     

    Our online FAQ and legal site states our incompatibility with fax machines as well:

     

     

    I'm sorry for any inconvenience, I hope this clears things up.

     

     

BirdDog's avatar
BirdDog
Assistant Professor
Coinoprus wrote:

I have VOIP service with ATT uVerse and I can send and receive faxes with it.  Why can't Hughesnet offer the same service.  I understand the technology aspect of the problem but what do they know that Hughesnet doesn't?

Cable internet is completely different technology wise from satellite and sending fax over satellite VoIP is much more complicated. It is not supported.

 

Honestly, fax machines are pretty much obsolete, best to use virtual services like online providers. No paper worries or maintaining a fax machine. Can always print to a regular printer.

 

I've used them. They assign a phone number, anyone can fax it like a regular number, you print it, you scan and fax whatever. Can receive documents also like a old fax machine.  I worked my mortgage using it. Do need a multifunction printer that can scan documents to then fax.

 

I used this one 30 day free trial: http://www.myfax.com/

GabeU's avatar
GabeU
Distinguished Professor IV
8 years ago

BirdDog

 

I can't remember exactly what it was, but I used something similar to what you're talking about.  I scanned a document, then sent it using a virtual fax or something like that.  I then received the reply fax through the same thing and printed it out.  It was free and it was something that came with a Dell computer I had. 

 

So, not exactly a standard fax, but basically doing the same thing and it sends the document(s) to the company's or person's fax machine on the other end.  

  • BirdDog's avatar
    BirdDog
    Assistant Professor
    8 years ago
    GabeU wrote:

    BirdDog

     

    I can't remember exactly what it was, but I used something similar to what you're talking about.  I scanned a document, then sent it using a virtual fax or something like that.  I then received the reply fax through the same thing and printed it out.  It was free and it was something that came with a Dell computer I had. 

     

    So, not exactly a standard fax, but basically doing the same thing and it sends the document(s) to the company's or person's fax machine on the other end.  

    It's basically just sending a PDF but for legal reasons they need a fax from what I understand, not an email attachment. Anyway, the virtual thing worked fine for me. I had a phone number they were able to fax to because of the virtual service.

     

    All this makes me crazy these days, I just try to find a way to make it work.

    • MarkJFine's avatar
      MarkJFine
      Professor
      8 years ago

      Certain things like signing a contract still need faxes. It's slowly moving to image-signed and authenticated PDFs, but not as quick as you'd think.