You locked the other thread so I wasn't able to follow up with the initial update I left, but Saturday, our internet signal went from being back to okay/acceptable to worse than it was before..
I tried calling the technician back and he's not answering his phone.
p.s our monthly data reset for the month so we are good there.
The technician called back after I sent him the same screen shot and his reply was "it's not something he did because everything was green when he left so he's not coming back out this far to look at it and to contact customer care again"
Not sure if it's just a temp. fix, but I powered down from the brick for 5 mins and this issue looks like it has resolved itself...again not sure if this is just temp. or not.
Thank you for reaching out to us. From what I can tell and what the Dish is reporting, it seems Uplink was disrupted. This can be weather related or if the modem was stuck in a firmware update. The current state code shows a fully operational 0.0.0 on our end now too. -Damian
The HughesNet Community is here for you
to find answers and ask fellow HughesNet
subscribers for help. This is a great
opportunity to discuss and share your
expertise to enhance your HughesNet
experience and that of fellow subscribers.
Visit the About the Community board for
information on how to get started with using