@bellestarr40, Thank you for providing me your information via private message. I will publicly post what I sent you even if the some of the info is redundant. After running remote diagnostics, I see that the equipment is fully operational and the issues you are experiencing are specifically due to what was already discussed. To provide more tips that can help with your issues, when it comes to streaming, try disconnecting most of the devices from the network and streaming on one device connected to the modem via LAN cable if available. This will provide a quicker, more stable connection. If buffering is the main issue, downloading shows and movies locally on your phone is another option for you. You can do this by downloading the steaming app and initiating a download to watch a show or movie offline. This would eliminate buffering completely and save you on data, since it is playing from a stored file and not streaming in real-time. You can find more information on this process below for many streaming services https://www.cnet.com/tech/mobile/every-way-to-watch-movies-and-shows-offline-netflix-youtube-hbo-amazon-prime-disney-plus-hulu/. PlayOn Cloud, however, is a much more efficient/flexible and easy process if downloading content is the way you choose to go. It is highly recommended especially in your situation. GabeU already provided info to you on this. You were also provided extra info from our champions as well to get around some of the things you are experiencing. Outside of this, I do not have any more tips or information that hasn't already been provided. -Damian
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