Solved: Re: System and Transmit light off - Hughesnet Community

Savoietj · ‎10-20-2017

HT1100, system and transmit light not on. Checked plugs, rebooted, unplugged from wall and checked satellite. Nothing changed it.

Went to the 192.168.0.1 thru LAN and system status is marked RED and when connectivity test is ran it states "unable to resolve gateway. You do not have connectivity to the gateway"

Liz · ‎10-20-2017

Hi Savoietj,

I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Saturday, Oct 21, 2017 between 11:00 AM-02:00 PM. Call us at 866.347.3292 and reference case #106969531 if you need to reschedule.

Please let us know how the site visit goes.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

View solution in original post

Liz · ‎10-20-2017

Hi Savoietj,

I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Saturday, Oct 21, 2017 between 11:00 AM-02:00 PM. Call us at 866.347.3292 and reference case #106969531 if you need to reschedule.

Please let us know how the site visit goes.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!