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System will not boot

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Sophomore

System will not boot

System stopped working. Tried rebooting, power down, and reset. Only the power light and wireless lights come on. Checked all cabels.
1 ACCEPTED SOLUTION

Accepted Solutions
Sophomore

Re: System will not boot

Over 12 years and HughesNet has taken care of me again. Thanks Amanda.
24 REPLIES
Sophomore

Re: System will not boot

Looks like I can access 192.168.42.1 through the LAN and access the wifi portion of the router. Still cannot access 192.168.0.1 on the LAN. Wifi connects but no internet.

Moderator

Re: System will not boot

Hi dzfire,

 

This is definitely odd - it could be that another gateway address is set on the device you are trying to use (192.168.1.1). Do you have any other devices you can test? Are all of your lights on the HughesNet modem lit or just a couple, like in your original post?

 

Thanks

Amanda

Sophomore

Re: System will not boot

Only two lights are lit, power and wireless.

Tutor

Re: System will not boot

Try disconnecting the power and then the coax. Let it rest for a few. Reconnect coax and then the power. Maybe it will boot. This has worked many so many times for me I named this procedure the coax dance.

Sophomore

Re: System will not boot

Tried the disconnect last night Smiley Wink As a side note, I've been using HughesNet since the days of DirecWay out here and have been happy with it for the most part. Just gotta get back up and running so I can start work taody. Smiley Very Happy

Tutor

Re: System will not boot

The new wifi modem doesn't get too hot but heat is another thing that used to shut me down. The 9000 was like a furnace. Sorry but that's about all I have for you. I hope Amanda can give you some help. No internet is very frustrating when there's work to do.

Moderator

Re: System will not boot

Hmm, alright. So I cannot communicate with your modem because it is not transmitting out. If you try to access http://systemcontrolcenter.com does that redirect you to the control center page? To go forward I really need to get the state code from the modem, so the first thing we need to do is get to the modem's home page. ~A

Sophomore

Re: System will not boot

Sorry, I cannot connect to that even with a direct connection.
Moderator

Re: System will not boot

Okay, I think I have one last thing we can try before I start making calls around here Smiley Happy 

 

If you can get to 192.168.42.1 ...

 

Scroll down to the Information box

under WAN, copy the IP address listed for Gateway and try to browse to that instead