Trying To Post The Label Bot Says NO
I have wifi problems .The connection speeds go from dial-up to 2.1 Mps. If the Label bot allows this post, I will post test my test speed data etc.
Forum Discussion
So Here's The tests, Hughes Vrs Test my test. Same time frame. Notice the difference
Test My test at same time-
ecoalex2,
Thanks for reaching out! We appreciate the detailed log and tests, they help expedite the investigation process quite a bit! To start, I'm going to add some tokens to the account. Please run some tests when you have the opportunity, I'd like to see if this issue is strictly related to FAP.
Thanks,
Remy
How can I test speeds, when now during FAP I have tokens ? Seems contrary to diagnosing the problem.
ecoalex2,
Thanks for following up! I was looking to make sure non-FAP speeds are at the rate they're supposed to be. Please reach back out to us if the issue you've been having persists when the tokens have been used up!
Thanks,
Remy
As you can see, under FAP , I have dial up tonite. After we burned thru the tokens, the same old is back. Sadly the erratic wifi speed during a Solar Edge inverter update at 9:30 Am on the 17th corrupted my inverter, I cannot use the zigbee communication from the inverter to the gateway, that is corrupted. I now lost my Zigbee communication to the Hughes router. I still have solar to my utility meter, but no way to monitor the Solar Edge portal. Bummer. Solar Edge informed me the update was stopped mid way , why I now cannot view my Solar production and health:( I had an erratic wifi problem even in the Bonus time until 8 Am. before the corrupted update to my solar. I hope the latest example of the speed at 7:30 Pm on the 30th shows what I have. Thanks for your working on this.
