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Usage meter download

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maratsade
Distinguished Professor IV

Usage meter download

So I thought I could download the usage meter from the Usage page under My Account, but it's not there.Then I went to this page: https://support.hughesnet.com/en/faq/internet/what-is-usage-meter but the download link just spins and spins and the download never starts. Is there another place to download this? Thanks!

 

 

1 ACCEPTED SOLUTION

Hi folks,

 

We had some discussions around the Usage Meter as well after your feedback was sent up. Apparently the desktop client's adoption rate is low now since usage can be checked via the support center and the mobile app. 

 

Regarding the functionality of the current desktop client, it will continue to work as long as it remains installed, but can't be reinstalled on another PC or the same one after re-imaging. As Kathy mentioned, moving forward, your best options for checking usage are the mobile app, the support center, and also the SCC.

 

As a last resort to advocate for a desktop client, I submitted some options via our suggestion pipeline. If we have any good news to share on that front, you'll definitely hear from us! (Don't hold your breath.)

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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