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mwallace1
New Poster

termination

can i terminate my service bfore 30 days what are the fees or hidden fees if i do im really not satisfied with it for the price my DSL is better after all even though i so far from hub

1 ACCEPTED SOLUTION
GabeU
Distinguished Professor IV

@mwallace1

 

There is no 30 day trial period or anything like that, so you would be subject to an Early Termination Fee.   The ETF for residential accounts is $400 for the first 90 days after service activation and $15 less each month thereafter.  

 

Is there a techincal issue you're having with the service?  

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2 REPLIES 2
GabeU
Distinguished Professor IV

@mwallace1

 

There is no 30 day trial period or anything like that, so you would be subject to an Early Termination Fee.   The ETF for residential accounts is $400 for the first 90 days after service activation and $15 less each month thereafter.  

 

Is there a techincal issue you're having with the service?  

Liz
Moderator
Moderator

Hi mwallace1,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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