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Lorex camera

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Lorex camera

I have a Lorex HD 720 ECO series security camera system. i changed my internet provider to HughesNet Gen 5 2 months ago and have issues viewing my cameras on mobile device ever since. only way to access it is when on wifi at house will not connect to system any other way now. i have had security cameras for 2 years and was never an issue with previous internet provider. i have tried everything on the cameras troubleshooting guide with no luck.  So is it Hughes Net blocking this. i had not set up a ddns because it was never an issue before. any suggestions or an i just out of luck

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Moderator

Re: Lorex camera

Hi missyr, 

 

I see it's your first post here, so welcome to the community! We don't block anything except for port 25 to cut down on email spam. Regarding security cameras, generally if it can work with dynamic IPs, it should work on a HughesNet connection. 

 

I googled the manual for what I think is your modem Lorex camera and you might want to check out page 45 - 15.4.1 Configuring Network Type: DHCP & Static IP. Make sure the system is configured to use DHCP as opposed to Static IP. 

 

Beyond that, if that does not address your concern, I defer to other HughesNet subscribers who may have the Lorex security camera as well.

 

Thanks,
Liz

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