Forum Discussion
Testmy login issue
Testmy.net doesn't recognize my login. I use my login credentials and get no errors. I'm taken to the site, but the site does not show me as being logged in. When I run a test it runs it as though ...
" Is it doing this for you, too? Does it take you to the forums instead of the home page when you click on Sign In after entering your credentials? "
Nope, for me it's defaulting to the home page. How weird, though, that it's taking you to the forums directly. I hope this gets fixed, though as you may have seen, someone else posted and said s/he wasn't having a problem at all.
I see now that that it's taking me to the home page, so that part, at least, is back to normal. The log in issue still exists, though.
It's possible that this issue is tied to us having Hughesnet. Throughout the years with Hughesnet I've seen sites do weird things, including with log ins, that didn't happen when using an alternate ISP (namely dialup, when I would compare).
Even the Microsoft Update problem I was having last year, where, even though I had ample speed, the updates took FOREVER. I tried McDonald's WiFi and the updates were very quick on the same notebook, even though the overall download speed was about a quarter of Hughesnet's.
I had issues with my old Paltalk account a couple of years back, too. I could sign in, but it wouldn't allow me to alter any settings, whereas when I signed in with dialup using my folks' AOL credentials I was able to change the settings without any issue.
So, it's possible that it's connected to us having Hughesnet. But, what's changed to make it do what it's now doing is anyone's guess.
Do you know if anything has changed recently with Hughesnet that could be causing this issue, and the issue of testmy not seeing Hughesnet as a provider? I have no idea if it's happening with everyone on Hughesnet, or just those on specific Gateways, or if it could even be tied to those with specific types of devices that have like components, or whatever else could be in common, but it's becoming clearer that it's tied to us having Hughesnet.
But, with that said, this obviously isn't some emergency thing, or something that's all that important when compared to other things, so it's really only a general question, as I know other types of things have higher priority than something that is not much more than a minor incovenience. I just didn't know if maybe there was a known system wide, or gateway specific, update or system change or something of the like that could have caused this to start happening. I only became aware of the log in issue after maratsade posted about it in this thread, but the non ISP recognition at testmy started, for me, somewhere between July 15th and July 18th, if that helps at all. You can see it drop the ISP recognition around that time.... http://testmy.net/quickstats/Gabe1972
We don't seem to be having much luck on testmy's own forum with either issue.
Good morning Gabe,
I'm unaware of anything specific that's been changed. It's hard to tell because our network engineers are constantly maintaining the network to provide optimal service for all, and right now we just know they are testing and observing multiple gateways to address the abnormal slow speeds some of our Gen 5 customers are reporting.
Thanks, Liz. I knew that with all of the things that are going on there would probably be nothing that would have stuck out to you, but I figured I would ask, just in case. And, again, in the scheme of things, this is relatively unimporant, and really nothing more than a minor inconvenience. I see now that maratsade has done a speed test with Verizon and it didn't show that provider, either, so it's more than likely that the two things that are happening (no provider and no login) are pure coincidence, and may have nothing to do with Hughesnet, itself.
Thanks again. :)
"I see now that maratsade has done a speed test with Verizon and it didn't show that provider"
I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
maratsade wrote:I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
GabeU wrote:
maratsade wrote:I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
Cool! I hope they fix it soon. :)
Still issue with Testmy.net not recogonizing any HughesNet info. Wonder what changed and which side it on?
I've tried it with other ISPs (different computers, different sites, different ISPs) and they're also not recognized, so it may be an issue with Tesmy.net.
The bad thing is there is no longer a compiled result for all testers on a particular ISP. If a Testmy.net problem I hope they get it fixed. Maybe they can't afford the server storage space.
BirdDog wrote:Still issue with Testmy.net not recogonizing any HughesNet info. Wonder what changed and which side it on?
It seems that it may be something related to it's detection of IPv6, and possibly IPv4. If I turn off IPv6 AND Web Acceleration, it detects that I'm on Hughesnet, but if I only trun off one or the other, or neither, it doesn't. Those two things suggest that it's at least not detecting IPv6 properly, but Corrosive also referenced an earlier thing mentioned by CA3LE that suggests it's not detecting IPv4 properly, either.
Although this doesn't affect individual tests, it certainy is annoying when one can't compare to other Hughesnet users, which can be helpful in some instances.
testmy.net forum thread... http://testmy.net/ipb/topic/33323-no-longer-detecting-my-provider/
Perhaps if the thread keeps going on testmy.net CA3LE will decide to investigate further. As of right now, he seems to be convinced the problem is with the provider, which has been shown to not be the case.
