Forum Discussion
Testmy login issue
Good morning Gabe,
I'm unaware of anything specific that's been changed. It's hard to tell because our network engineers are constantly maintaining the network to provide optimal service for all, and right now we just know they are testing and observing multiple gateways to address the abnormal slow speeds some of our Gen 5 customers are reporting.
Thanks, Liz. I knew that with all of the things that are going on there would probably be nothing that would have stuck out to you, but I figured I would ask, just in case. And, again, in the scheme of things, this is relatively unimporant, and really nothing more than a minor inconvenience. I see now that maratsade has done a speed test with Verizon and it didn't show that provider, either, so it's more than likely that the two things that are happening (no provider and no login) are pure coincidence, and may have nothing to do with Hughesnet, itself.
Thanks again. :)
- maratsade8 years agoDistinguished Professor IV
"I see now that maratsade has done a speed test with Verizon and it didn't show that provider"
I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
- GabeU8 years agoDistinguished Professor IV
maratsade wrote:I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
- maratsade8 years agoDistinguished Professor IV
GabeU wrote:
maratsade wrote:I tried with yet another ISP, and it's the same thing. Maybe it's a Testmy issue.
According to a recent post on the testmy forum thread, it's a problem with testmy not detecting IPv6 addresses correctly. I turned off IPv6 and Web Acceleration, which I guess utilizes IPv6 (according to the poster), and it then detected that I was on Hughesnet. I turned everything back on, but at least the problem is now identified, or so it seems.
Cool! I hope they fix it soon. :)
- BirdDog8 years agoAssistant Professor
Still issue with Testmy.net not recogonizing any HughesNet info. Wonder what changed and which side it on?
- maratsade8 years agoDistinguished Professor IV
I've tried it with other ISPs (different computers, different sites, different ISPs) and they're also not recognized, so it may be an issue with Tesmy.net.
- BirdDog8 years agoAssistant Professor
The bad thing is there is no longer a compiled result for all testers on a particular ISP. If a Testmy.net problem I hope they get it fixed. Maybe they can't afford the server storage space.
- GabeU8 years agoDistinguished Professor IV
BirdDog wrote:Still issue with Testmy.net not recogonizing any HughesNet info. Wonder what changed and which side it on?
It seems that it may be something related to it's detection of IPv6, and possibly IPv4. If I turn off IPv6 AND Web Acceleration, it detects that I'm on Hughesnet, but if I only trun off one or the other, or neither, it doesn't. Those two things suggest that it's at least not detecting IPv6 properly, but Corrosive also referenced an earlier thing mentioned by CA3LE that suggests it's not detecting IPv4 properly, either.
Although this doesn't affect individual tests, it certainy is annoying when one can't compare to other Hughesnet users, which can be helpful in some instances.
testmy.net forum thread... http://testmy.net/ipb/topic/33323-no-longer-detecting-my-provider/
Perhaps if the thread keeps going on testmy.net CA3LE will decide to investigate further. As of right now, he seems to be convinced the problem is with the provider, which has been shown to not be the case.
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