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Errors accessing the community

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Distinguished Professor II

Errors accessing the community

I've been encountering intermittent errors when trying to access the community.  They happen on all browsers and the error is intermittent but happens often when trying to access the community without logging in, and if I login, it happens when trying to access different areas, like Tech Support, etc.

 

 

2020-07-24_10-10-49.png

 

 

2020-07-24_10-16-15.png

 

4 REPLIES 4
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Moderator
Moderator

Re: Errors accessing the community

Good morning maratsade,

 

Thank you for posting, it appears that our community platform provider is already aware of this and is currently working to address. Your patience and understanding are much appreciated!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Moderator
Moderator

Re: Errors accessing the community

Hi maratsade,

 

Things have been stabilized and are being monitored. Should be OK now.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Distinguished Professor II

Re: Errors accessing the community

Thanks, Liz! Smiley Happy

Highlighted
Moderator
Moderator

Re: Errors accessing the community

You're welcome!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.