I totally agree with you! I have to call at least once a month and still nothing. One month I called customer service and I had a non-English individual for customer service. He was rude and everytime I tried to explain he blocked my comments. I got angry at his treatment. Not until thien did I loose my temper. I called back and did get a concerned individual, she apologized and then had me reboot and for 2 months it was amazing! But now, even after they take their payment I have to turn it off and on 3 times a week or more. My daughter has college classes and it has shut down on her so she has to go elsewhere for internet. I’m not exaggering but I have been in tears when I call. I originally had Execede. Lord I wish I could get them back! I thought they were bad until I got Hughesnet. Even now I have to use my data from my phone. I hate Hughesnet. I’m gojng to cancel and take the losses. I pay (donate) $125 a month for nothing!
I’m going on Facebook and warn everyone I can! A living nightmare!
