Bad information
When I called to talk to a representative last week about getting hughesnet service the person I spoke to spoke so highly about the unlimited data. I even question him and emphasized the unlimited dat...
Forum Discussion
Hello TiffanyEdinger, welcome to the community and thanks for posting! I apologize if the Sales representative misled you, but the previous HughesNet agents were correct about the data plans. However, we do offer unlimited no hard data limits, which means that once you exceed your monthly data, you are able to still browse at reduced speeds until the beginning of your next cycle. It's possible the Sales representative was referring to this, but to be sure, I went ahead and sent a request to have the call reviewed.
Once the call has been reviewed and I receive a response, I will get back to you here and let you know. Your cooperation, patience, and understanding are much appreciated.
-Brooke
Just checking to see if you heard anything back yet?
If they haven't posted a reply, it means they don't have one for you yet. They will post when they get one, and sometimes it takes a few days for them to get an answer.
TiffanyEdinger wrote:
Just checking to see if you heard anything back yet?Tiffany, I hope all is well. I have not heard back from you. Please check your private messages so I can proceed accordingly.
Thank you,
-Brooke
Tiffany, it's been a while since we last heard from you, so we will close this thread. You're still more than welcome to respond to the private message I sent you regarding some further details.
-Brooke
