Forum Discussion
Billing Issue
Seems my bill jumped to $91.37/mo again, instead of the $61.37 it should be. Looks like this began back in December.
I did. That's how I discovered the overcharging has been occuring since December 2016. They do this to me every year. :smileysad:
Promo discount that expires?
No. It's an account issue that goes way back to 2012. I'm sure once someone digs into the account notes, they'll see what's going on.
There was an issue with the satellite that caused an interruption in my service. The only way to fix the problem was to move my account to a different "cluster" on the satellite. The only way to do that was to upgrade my plan, and they would credit back the difference, so that my service would work at the initial price. Every year since then, I have to go through this drawn-out process of convincing them of their original "solution". Getting pretty old.
- I go thru the same thing with them. Miraculously the system messes up and they "have" to upgrade you then it's a continuous fight over the bill. Hughesnet is getting to be a joke.
