Forum Discussion
Billing matter
I used to receive my monthly statement in my email account, but have not since everything was changed a few months ago. Since I had a billing error this month, (which was not resolved satisfactorial...
Just don't go to automatic payment! I was on automatic payment, tried to t sericeerminate my account, and when I called to do so, I was told it was terminated. But then I got a bill for three months' service. The guy I talked to reported to the system that I had extended, not terminated. I objected to the payment having been paid automaticaly, but HughesNet refused to refund my money. Bunch of crooks; See the whole story on twitter or their facebook. I was very disappointed in them/
pffurr wrote:Just don't go to automatic payment!
The OP is already on automatic payments, as is evidenced by his/her posts.
Most people are on automatic payments, and it is now a requirement when one signs up for service. With that said, there may be specific exceptions to this policy, as is mentioned in the Residential Subscriber Agreement.
