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Billing

New Member

Billing

Starting last month payment  $59.98, this month is $68.68 both exclude tax or any fee. My understanding is first 3 months are $ 59.98 my place. why is it up?
3 REPLIES 3
Alum

Re: Billing

Hi tomomi,

Thanks for posting! I was able to pull up your account and I see at the time of purchase you opted in to our express repair basic plan for $7.95. This was waived for the fist month most likely per a promotion. You can always remove it from your account, however it is useful.
  • Express Repair is a service protection plan designed to ensure that HughesNet service will be restored in an expedited manner in the event that a problem occurs.
Also, instead of paying full price for a tech visit the fee is only $29.95, and is added to your next months bill. You can change what extra services you are subscribed to by logging into the customer support center at http://myhughesnet.com. Let me know if you have any other questions. 

Thank you,
Chris
New Member

Re: Billing

Ok, thank you for clarifying my question. 
Alum

Re: Billing

You're welcome :-)

- Chris