Forum Discussion
florek1
8 years agoFreshman
Just tried paying it the other day and it did not work and when I called in to make the payment it went thru with no problem. This has been going on for 3 months. It will let me fill all of the information out including the credit card info and then it says card not accepted. I have tried everything. When I call in they tell me that they are getting so many calls about it and they have reported it and have been reporting it for months with no action has been taken to correct the problem. This was not the problem a couple of months ago I had no problem paying the bill on line but since you guys did a new look this has become the problem. Plus when I try to look at my usage that show daily weekly and monthly usage the page will not load and that has been going on for months now. Since you up dated the look my allowance has been disappearing at a faster rate even when no one is home for 3 days. I unplug everything and it is still be used up. But that is a problem I have had since I have been using Hughes. The company takes advantage of the fact the customers in rural areas do not have much of a option to internet. I would like to see Hughes offer a no cap program I am sure I am not the only one with these problems
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