Forum Discussion

jacob002's avatar
jacob002
New Poster
12 months ago

Can't change username or name on account...**bleep**???

I called the 866 number because I want to change the account name from my father to me. (He is now 90 years old and asked me to take over the account.) I also wanted to change the username.   The a...
GabeU's avatar
GabeU
Distinguished Professor IV
maratsade wrote:

Remy 

 

The change of account forms on the page you provided are for franchise/enterprise or for SME business customers. That wouldn't work for a residential account holder, right?  

Even more interesting is that the two links after #1 on that page don't work, or at least not for me.

maratsade's avatar
maratsade
Distinguished Professor IV
12 months ago

Oh, I didn't even click them. Thanks for pointing that out!

 

 Remy, here's the error message I get: