Change Account Holder Name

[kbachhuber]

The previous owner of my home contacted Hughesnet to change the account name over to me (the new owner of the home).

That was August 2 2018.

Hughesnet has documentation of this conversation but never terminated the account in the previous owner's name.

I did activiate the account in my name but I CANNOT make any changes to the account or service because the previous owner's name is STILL the primary name on the account.

Help!

[Hardy]

Hello Kathy,

Thank you for reaching out to us. I apologize the name on the account was not switched over to your name. I have had the account updated, and it is now in your name. If you have further questions or concerns, please let me know.

Thanks,

Felicia