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Change Account Holder Name

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kbachhuber
New Poster

Change Account Holder Name

The previous owner of my home contacted Hughesnet to change the account name over to me (the new owner of the home).

That was August 2 2018.

Hughesnet has documentation of this conversation but never terminated the account in the previous owner's name.

I did activiate the account in my name but I CANNOT make any changes to the account or service because the previous owner's name is STILL the primary name on the account.

Help!

1 REPLY 1
Hardy
Moderator

Hello Kathy,

Thank you for reaching out to us. I apologize the name on the account was not switched over to your name. I have had the account updated, and it is now in your name. If you have further questions or concerns, please let me know.

Thanks,

Felicia