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Charged again

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Cuter12
New Poster
‎10-12-2018 11:16 PM
‎10-12-2018 11:16 PM

Charged again

Once again ! I have been charged for service that was supposed to be suspended! I had just gotten refunded money that was taken out of my account a month ago and hughesnet has taken my money again for service that was still supposed to be on suspension!!!!! I want my money back and stop taking my money out of my account for service that is suspended!!!
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4 REPLIES 4
Brooke
Alum
‎10-12-2018 11:56 PM
‎10-12-2018 11:56 PM

Hi Cuter12, thank you for bringing this to our attention. I've sent you a private message to address your concerns in further detail. 
-Brooke

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Cuter12
New Poster
In response to Brooke
‎10-21-2018 09:17 PM
‎10-21-2018 09:17 PM

I still have not been refunded my money!
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Brooke
Alum
In response to Cuter12
‎10-22-2018 07:06 PM
‎10-22-2018 07:06 PM

Thank you for letting me know. I've looked into your account and see it has not applied, so I will investigate this matter and keep you updated. 

-Brooke

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Brooke
Alum
In response to Cuter12
‎10-25-2018 03:38 PM
‎10-25-2018 03:38 PM

Hello! Please check your private messages, as I've sent you an update. 


Thank you.
-Brooke

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