Forum Discussion

Cuter12's avatar
Cuter12
New Poster
7 years ago

Charged again

Once again ! I have been charged for service that was supposed to be suspended! I had just gotten refunded money that was taken out of my account a month ago and hughesnet has taken my money again for...
Billing
Brooke's avatar
Brooke
Alum

Hi Cuter12, thank you for bringing this to our attention. I've sent you a private message to address your concerns in further detail. 
-Brooke

Cuter12's avatar
Cuter12
New Poster
7 years ago
I still have not been refunded my money!
  • Brooke's avatar
    Brooke
    Alum
    7 years ago

    Thank you for letting me know. I've looked into your account and see it has not applied, so I will investigate this matter and keep you updated. 

    -Brooke

  • Brooke's avatar
    Brooke
    Alum
    7 years ago

    Hello! Please check your private messages, as I've sent you an update. 


    Thank you.
    -Brooke