Contract
I’m writing this because I was never aware that I was under a contract!! When the sales person contacted me, I don’t ever remember him telling me I would be under a contract!! When I called to cancel ...
Forum Discussion
If it's been no more than a few months since your sales call the reps can more than likely have your sales call reviewed to verify whether the two year contract was divulged. The reps are on M-F from approximately 8AM to 5PM EST, though sometimes they're on during the evenings as of late. They should reply within a day or so.
Though it's possible that you didn't understand the person, the contract is, I believe, normally mentioned in the scripted speech they give toward the end of the sales call. The speech in which they ask the customer, at the end, if they agree to what's been read.
