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Data Usage weirdness...

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New Poster

Data Usage weirdness...

Hello folks --- Hoping someone can bring some clarity to this issue...

 

I have a new install (4 days old) with a 25 gig account.   After some pretty heavy usage, I've noticed that my Service Plan data as well as my Bonus Data do NOT drop as expected.

 

Im monitoring them with the hughest net data Meter software, AS well as logging in to the account.   

 

And while it's a nice fantasy to think that I am really getting this much "free" data --- my concern is that it's actually dropping without an accurate update.    

 

Can anyone offer any insight?  I really want to avoid having to buy more data, or a nasty suprise of having a slowed down connection....

 

Thanks for any help,

Boz

1 ACCEPTED SOLUTION

Accepted Solutions
Senior Instructor

Re: Data Usage weirdness...

@Bozilas

 

First, welcome to the Community.  

 

With new sign ups, the normal monthly data actually resets daily for the first twenty days.  So, rather than it reducing day by day, what you've used and depleted from your monthly amount today will be replaced by tomorrow.  

 

Hughesnet does this as a courtesy to allow new users to be able to update/upgrade their devices to current without it affecting what would normally be your monthly data alottment.  Sometimes people have been offline for a while, and getting a few devices to current could wipe out someone's monthly data in a very short amount of time, so they do the initial 20 days of data resets so that doesn't happen.  

 

So, nope, nothing's wrong.  You're actually getting that much data right now.  Smiley Happy

 

Just keep an eye on it.  And remember, after twenty days this will stop, then your data will have to last for the last ten or eleven days in your monthly data cycle, then will reset and become a normal monthly data reset.  

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
4 REPLIES
Senior Instructor

Re: Data Usage weirdness...

@Bozilas

 

First, welcome to the Community.  

 

With new sign ups, the normal monthly data actually resets daily for the first twenty days.  So, rather than it reducing day by day, what you've used and depleted from your monthly amount today will be replaced by tomorrow.  

 

Hughesnet does this as a courtesy to allow new users to be able to update/upgrade their devices to current without it affecting what would normally be your monthly data alottment.  Sometimes people have been offline for a while, and getting a few devices to current could wipe out someone's monthly data in a very short amount of time, so they do the initial 20 days of data resets so that doesn't happen.  

 

So, nope, nothing's wrong.  You're actually getting that much data right now.  Smiley Happy

 

Just keep an eye on it.  And remember, after twenty days this will stop, then your data will have to last for the last ten or eleven days in your monthly data cycle, then will reset and become a normal monthly data reset.  

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
New Poster

Re: Data Usage weirdness...

Allow me to reply from the utopia of free data, Smiley Wink 

 

Thanks so much --- Concise and thorough reply and it makes total sense.  

 

I shall enjoy these 20 days in your honor sir, and after that -- remember the good ol' days.

 

Thanks again,

Boz

 

 

New Poster

Re: Data Usage weirdness...

We are new members, as well. Yesterday, with 26 days to go on my plan, I am down to 51%. Today, it's down to 45%, and we weren't even home for most of yesterday. 

 

I live in the country and have very bad cell coverage, so I have wireless calling enabled, but again, I wasn't home for most of the day. My husband does not have this capability with his cell phone, and I got only one call last night.

 

I do have a wireless printer and both our laptops, but we haven't watched any videos at all, just browsing static pages. 

 

I don't understand what is happenning to my data. I can't see where it's going, except the printer.

Senior Instructor

Re: Data Usage weirdness...

@jrjan1

 

Printers can use a good deal of data with them "phoning home", but the only way to know what's using the data is to dig, so to speak.  

 

The following thread may help.  But, if you would like further help in figuring out what is using the data, you should start a new topic in the Tech Support section, which you can do by clicking on the blue "Start a topic" button on the upper right while within said section.

 

https://community.hughesnet.com/t5/Tech-Support/Understanding-data-usage-data-loss-and-connection-pa...


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit