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Bozilas's avatar
Bozilas
New Poster
8 years ago

Data Usage weirdness...

Hello folks --- Hoping someone can bring some clarity to this issue...   I have a new install (4 days old) with a 25 gig account.   After some pretty heavy usage, I've noticed that my Service Plan ...
  • GabeU's avatar
    8 years ago

    Bozilas

     

    First, welcome to the Community.  

     

    With new sign ups, the normal monthly data actually resets daily for the first twenty days.  So, rather than it reducing day by day, what you've used and depleted from your monthly amount today will be replaced by tomorrow.  

     

    Hughesnet does this as a courtesy to allow new users to be able to update/upgrade their devices to current without it affecting what would normally be your monthly data alottment.  Sometimes people have been offline for a while, and getting a few devices to current could wipe out someone's monthly data in a very short amount of time, so they do the initial 20 days of data resets so that doesn't happen.  

     

    So, nope, nothing's wrong.  You're actually getting that much data right now.  :)

     

    Just keep an eye on it.  And remember, after twenty days this will stop, then your data will have to last for the last ten or eleven days in your monthly data cycle, then will reset and become a normal monthly data reset.