Hughesnet Community

Early termination fee

cancel
Showing results for 
Search instead for 
Did you mean: 
Batline
New Member

Early termination fee

I have been with hughes net for 7 yrs. My daughter in law made changes to my account while I was ill. Those changes included a 2 yr. Contract that I was not aware of. She is moving out of state and tried to cancel the service. That's how I found out about the contract. I do not want these changes and do not want to take over the contract. How can I return to my former status without getting stuck with this contract and early termination fee?

2 REPLIES 2
Liz
Moderator
Moderator

Hi Batline,

 

I see it's your first post here, so welcome to the community! I'm happy to look into this for you and see what we can do. I could use some additional details: Do you recall when your daughter in law made changes to the account? Is she Carla?

 

Looking forward to hearing back.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Liz
Moderator
Moderator

Good morning Batline,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!