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HughesNet Networking FAQ

New Member

HughesNet Networking FAQ

Since this forum doesn't have a sticky feature, I put some of the most common questions and answers about the HT1000 modem on a single webpage:

http://jacksontech.net/index.php/hugh...

It's a work in progress, so expect it to be updated frequently. Let me know if you have any other topics you'd like to see there.

Does anyone here have a HT1100 modem? Does it act the same as the HT1000 modem in terms of networking?
43 REPLIES 43
Honorary Alumnus

Re: HughesNet Networking FAQ

Should be Sticky'd
Assistant Professor

Re: HughesNet Networking FAQ

Trying to get them to do anything to improve this vanilla looking site is like getting a root canal.
Honorary Alumnus

Re: HughesNet Networking FAQ

They have enough "Real Estate" right across the top of the page for at least 6 Hot Topics with the disclaimer "Before You Post"
and "System Notices" drop down, example: "Germantown NOC under 3' of water due to heavy rain, expect slowdowns / service interruptions"
New Member

Re: HughesNet Networking FAQ

For what it's worth, it's not actually HughesNet's fault. The problem stems from the underlying service they use:

https://getsatisfaction.com/getsatisf...

I doubt HughesNet can do much unless they host their own support forum using professional software such as vBulletin or free and open-source software such as SMF. (Doing this would also enable private messages and a host of other features...)
Assistant Professor

Re: HughesNet Networking FAQ

And I honestly don't think they have the professionals to host their own site.
Highlighted
Assistant Professor

Re: HughesNet Networking FAQ

I bet they could hire a guy like HF (JacksonTech) to do it for a reasonable price.

Stupid not allowing me to edit, as usual.
Honorary Alumnus

Re: HughesNet Networking FAQ

I just looked at the Mozilla Thunderbird support forum that is "Powered By Get Satisfaction" and it has a very prominent FAQ area.

https://getsatisfaction.com/mozilla_m...

Perhaps its just a matter of $$$ spent with GS.
New Member

Re: HughesNet Networking FAQ

Added http://jacksontech.net/index.php/hugh... for good measure. I don't know if my explanation works very well, but there you go.

HughesNet has a similar sidebar. I think the administrator can set the contents of these links.
Assistant Professor

Re: HughesNet Networking FAQ

Hughes is most likely subscribed to the el'cheapo version. After all, it is only customer service. Lucky is in English and not Hindi I suppose.