Forum Discussion

coreyellis1's avatar
coreyellis1
Freshman
9 years ago

I am being charged for a premium service that I don't even have on my account.

I am writing in to see if a representative can help me with a charge that is not suppose to be on my account. I am being charged for game somnia, a premium service, in which I canceled way back in Mar...
Billing
Chris11's avatar
Chris11
Alum
9 years ago
Hi Corey,

I see when you called in to have the service removed. Our agent directed you to login and look in this same location. How long after this call did you go in and cancel/remove it from your services?

- Chris