I keep getting taxed for a service I no longer use.
I have recently discontinued my phone service but I keep getting taxed for it. I have called about this several times and told it is fixed but it keeps comming up on my bill.
Forum Discussion
I understand that but it was for the phone service I no longer receive from HughesNet. I discontinued my phone service 4 months ago.
Patty,
I understand. We do not determine what the state charges for taxes. I would recommend contacting the state in regards to these charges with the information I provided previously.
Thanks,
Felicia
Forgive me for butting in, but I’m curious. Isn’t this tax something that Hughesnet accounting sets up as part of the invoice? It sounds to me the OP is saying she's getting a tax charge on her bill/account for a service she no longer has (though I may be completely wrong in my understanding). So if she no longer has the service, there should not be any tax being charged to that account for that service, right? While the state determines how much tax we pay, it's the company's accounting department that bills her, so shouldn't this department fix it?
Thanks Maratsade. HugesNet was the one who informed the government I was receiving the phone service so they could tax me. I was told the tax was on the phone service when I called about the taxes going up. At that point I discontinued the service since I was at the end of the contract and the lag in the service caused a lot of talking over the other person on the line. If HughesNet informed the government I was receiving the service they should be able to inform them I am no longer receiving it? Now I am wondering how many others are still paying a state tax while no longer receiving a service. I have also been informed on two seperate occasions that the issue had been resolved by HughesNet and this was not so.
Patty,
After researching, the telecommunication taxes are not related to the phone service, it is actually relative to the internet service itself. I hope this helps. :)
Thanks,
Felicia
