Showing results for 
Search instead for 
Did you mean: 

Installation charge

New Member

Installation charge

Free installation is advertised nationally. Why was I charged $99 for Lease Set up fee (which Heather in billing is an installation charge) when I upgraded to Gen 5?

Distinguished Professor IV

Re: Installation charge



The activation fee (lease setup fee) is a separate charge from an installation fee.  Anyone who signs up for HughesNet or upgrades to Gen5 from a previous generation service pays a $99 activation fee, though only with certain situations is an installation fee charged (non lease, inadequate credit).

AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit