I treat all email as malicious if I don't request it so if it is phishing, thought you would want to know.
Firefox message source below the email.
Return-Path: <no-reply@hughesnet.com> Received: from smtp8.co1.qemailserver.com (smtp8.co1.qemailserver.com [162.247.217.58]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by mtaig-mac01.mx.aol.com (Internet Inbound) with ESMTPS id BDBC770000090 for <@aol.com>; Wed, 2 Aug 2017 16:26:05 -0400 (EDT) Received: from jwm4-app.az1.qprod.net (unknown [10.202.65.11]) by smtp8.co1.qemailserver.com (Postfix) with ESMTP id 25043C2850 for <@aol.com>; Wed, 2 Aug 2017 20:26:05 +0000 (UTC) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=qemailserver.com; s=qualtrics; t=1501705565; bh=fPYVphw3inOeWIHQ0GJg1kVlEApi+qjN3o/lkkUs7OI=; h=Date:From:Reply-To:To:Subject:List-Unsubscribe; b=V4ONPUhCL5PTrZ1Ql6msb2gLECZO69s85yXflb51mXitqxIzMqwiePKTtcvs0IItH xw5DWD9MAuBleJsUUhIGbRnR6rM15TOAhcHxmxPULsTWa+X/fY1aW5/dwXBQeTP0FK b4NW8ImUj9ijNvERBDdddKIdiIYLjHaeHYKVYcB0= Date: Wed, 2 Aug 2017 14:26:05 -0600 (MDT) From: HughesNet Corporate Management <no-reply@hughesnet.com> Sender: HughesNet Corporate Management <no-reply@hughesnet.com> Reply-To: HughesNet Corporate Management <research@hughesnet.com> To: Message-ID: <856850247.11493125.1501705565193.JavaMail.default@jwm4-app.az1.qprod.net> Subject: Feedback Request on HughesNet ECC MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_11493122_2109852104.1501705565084" X-QUMID: UR_068Y8q4PpPOAtBG-EMD_aXkOsO6rk8GxFfT-MLRP_d12Nu2pzArClYUZ-SV_3PNpsaguVUUW9N2 List-Unsubscribe: <mailto:abuse@qemailserver.com> x-aol-global-disposition: G X-AOL-SCOLL-AUTHENTICATION: mtaig-mac01.mx.aol.com ; domain : qemailserver.com DKIM : pass Authentication-Results: mx.aol.com; spf=permerror (aol.com: while processing the SPF record for hughesnet.com we encountered a fatal error.) smtp.mailfrom=hughesnet.com; dkim=pass (aol.com: email passed verification from the domain qemailserver.com.) header.i=@qemailserver.com; x-aol-sid: 3039ac1adec15982355d2fb2 X-AOL-IP: 162.247.217.58 X-AOL-SPF: domain : hughesnet.com SPF : permerror ------=_Part_11493122_2109852104.1501705565084 Content-Type: multipart/alternative; boundary="----=_Part_11493123_360980208.1501705565084" ------=_Part_11493123_360980208.1501705565084 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Dear Timothy, During the past several weeks, you found it necessary to=C2=A0escalate your HughesNet=C2=A0support issue=C2=A0beyond the standard support process to ou= r corporate office for resolution.=C2=A0 By responding to these few questions, we expec= t to improve support in our standard call center, preventing customers such as yourself from having to take more action to resolve your problem.=C2=A0 Just as a reminder, this survey will=C2=A0investigate=C2=A0why=C2=A0that es= calation was necessary=C2=A0and once escalated, understand your=C2=A0satisfaction with= =C2=A0the corporate office Executive Customer Care Agent that handled your recent case. Follow this link to the Survey: Take the Survey <http://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXkOsO6= rk8GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&Q_CHL=3Demail> Or copy and paste the URL below into your internet browser: http://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXkOsO6r= k8GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&Q_CHL=3Demail Thank you for your feedback.=C2=A0 HughesNet Corporate Management http://hughes.az1.qualtrics.com/CP/Register.php?OptOut=3Dtrue&RID=3DMLRP_d1= 2Nu2pzArClYUZ&LID=3DGR_5BViHaVIdnYpgfX&CLID=3DPL_abGahtAf48c5zkp&BT=3DaHVna= GVz%250D%250A&_=3D1 <http://hughes.az1.qualtrics.com/CP/Register.php?OptOut=3Dtrue&RID=3DMLRP_d= 12Nu2pzArClYUZ&LID=3DGR_5BViHaVIdnYpgfX&CLID=3DPL_abGahtAf48c5zkp&BT=3DaHVn= aGVz%250D%250A&_=3D1> ------=_Part_11493123_360980208.1501705565084 Content-Type: multipart/related; boundary="----=_Part_11493124_150019141.1501705565084" ------=_Part_11493124_150019141.1501705565084 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <html> <head></head>=20 <body>=20 <p><span style=3D"font-size: 12px"><span style=3D"font-family: arial, hel= vetica, sans-serif">Dear Timothy,</span></span><br> <br> During the past se= veral weeks, you found it necessary to escalate your HughesNet su= pport issue beyond the standard support process to our corporate offic= e for resolution. By responding to these few questions, we expect to = improve support in our standard call center, preventing customers such as y= ourself from having to take more action to resolve your problem. <br> = <br> Just as a reminder, this survey will investigate why th= at escalation was necessary and once escalated, understand your s= atisfaction with the corporate office Executive Customer Care Agent th= at handled your recent case.<span style=3D"font-size: 12px"><span style=3D"= font-family: arial, helvetica, sans-serif"> </span></span><br> <br> <span s= tyle=3D"font-size: 12px"><span style=3D"font-family: arial, helvetica, sans= -serif"><strong>Follow this link to the Survey: </strong><br> <a href=3D"ht= tp://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXkOsO6rk8= GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&Q_CHL=3Demail">Take the Surv= ey</a><br> <br> Or copy and paste the URL below into your internet browser:= <br> http://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXk= OsO6rk8GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&Q_CHL=3Demail</span><= /span><br> <br> Thank you for your feedback. <br> <br> HughesNet Corpo= rate Management<br> <br> <img height=3D"25" src=3D"https://hughes.az1.qualt= rics.com/CP/Graphic.php?IM=3DIM_6GqRJrvRFevlK6x" style=3D"width: 164px; hei= ght: 25px;" width=3D"164"><br> <br> <a href=3D"http://hughes.az1.qualtrics.= com/CP/Register.php?OptOut=3Dtrue&RID=3DMLRP_d12Nu2pzArClYUZ&LID=3D= GR_5BViHaVIdnYpgfX&CLID=3DPL_abGahtAf48c5zkp&BT=3DaHVnaGVz%250D%250= A&_=3D1">http://hughes.az1.qualtrics.com/CP/Register.php?OptOut=3Dtrue&= amp;RID=3DMLRP_d12Nu2pzArClYUZ&LID=3DGR_5BViHaVIdnYpgfX&CLID=3DPL_a= bGahtAf48c5zkp&BT=3DaHVnaGVz%250D%250A&_=3D1</a></p>=20 <img width=3D"1" height=3D"1" alt=3D"" src=3D"http://hughes.az1.qualtrics= .com/WRQualtricsContacts/Watermark.php?UID=3DUR_068Y8q4PpPOAtBG&EMD=3DE= MD_aXkOsO6rk8GxFfT&CGC=3DMLRP_d12Nu2pzArClYUZ"> =20 </body> </html> ------=_Part_11493124_150019141.1501705565084-- ------=_Part_11493123_360980208.1501705565084-- ------=_Part_11493122_2109852104.1501705565084--
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That appears to be a legitimate survey, they use Qualtrics for their surveys typically.
That appears to be a legitimate survey, they use Qualtrics for their surveys typically.
I've edited the original post to remove e-mail addresses to protect the customer's personal info.
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