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Is this real from Hughesnet corporate or malicious phishing

duke_mabank
Sophomore

Is this real from Hughesnet corporate or malicious phishing

I treat all email as malicious if I don't request it so if it is phishing, thought you would want to know.

Firefox message source below the email.

 

phishing 2017-08-02 20-43-59.png

Return-Path: <no-reply@hughesnet.com>
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	by mtaig-mac01.mx.aol.com (Internet Inbound) with ESMTPS id BDBC770000090
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	s=qualtrics; t=1501705565;
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Date: Wed, 2 Aug 2017 14:26:05 -0600 (MDT)
From: HughesNet Corporate Management <no-reply@hughesnet.com>
Sender: HughesNet Corporate Management <no-reply@hughesnet.com>
Reply-To: HughesNet Corporate Management <research@hughesnet.com>
To: 
Message-ID: <856850247.11493125.1501705565193.JavaMail.default@jwm4-app.az1.qprod.net>
Subject: Feedback Request on HughesNet ECC
MIME-Version: 1.0
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Content-Type: multipart/alternative; 
	boundary="----=_Part_11493123_360980208.1501705565084"

------=_Part_11493123_360980208.1501705565084
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Dear Timothy,

During the past several weeks, you found it necessary to=C2=A0escalate your
HughesNet=C2=A0support issue=C2=A0beyond the standard support process to ou=
r corporate
office for resolution.=C2=A0 By responding to these few questions, we expec=
t to
improve support in our standard call center, preventing customers such as
yourself from having to take more action to resolve your problem.=C2=A0

Just as a reminder, this survey will=C2=A0investigate=C2=A0why=C2=A0that es=
calation was
necessary=C2=A0and once escalated, understand your=C2=A0satisfaction with=
=C2=A0the corporate
office Executive Customer Care Agent that handled your recent case.

Follow this link to the Survey:
Take the Survey
<http://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXkOsO6=
rk8GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&Q_CHL=3Demail>

Or copy and paste the URL below into your internet browser:

http://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXkOsO6r=
k8GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&Q_CHL=3Demail

Thank you for your feedback.=C2=A0

HughesNet Corporate Management




http://hughes.az1.qualtrics.com/CP/Register.php?OptOut=3Dtrue&RID=3DMLRP_d1=
2Nu2pzArClYUZ&LID=3DGR_5BViHaVIdnYpgfX&CLID=3DPL_abGahtAf48c5zkp&BT=3DaHVna=
GVz%250D%250A&_=3D1

<http://hughes.az1.qualtrics.com/CP/Register.php?OptOut=3Dtrue&RID=3DMLRP_d=
12Nu2pzArClYUZ&LID=3DGR_5BViHaVIdnYpgfX&CLID=3DPL_abGahtAf48c5zkp&BT=3DaHVn=
aGVz%250D%250A&_=3D1>
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Content-Type: multipart/related; 
	boundary="----=_Part_11493124_150019141.1501705565084"

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Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<html>
 <head></head>=20
 <body>=20
  <p><span style=3D"font-size: 12px"><span style=3D"font-family: arial, hel=
vetica, sans-serif">Dear Timothy,</span></span><br> <br> During the past se=
veral weeks, you found it necessary to&nbsp;escalate your HughesNet&nbsp;su=
pport issue&nbsp;beyond the standard support process to our corporate offic=
e for resolution.&nbsp; By responding to these few questions, we expect to =
improve support in our standard call center, preventing customers such as y=
ourself from having to take more action to resolve your problem.&nbsp;<br> =
<br> Just as a reminder, this survey will&nbsp;investigate&nbsp;why&nbsp;th=
at escalation was necessary&nbsp;and once escalated, understand your&nbsp;s=
atisfaction with&nbsp;the corporate office Executive Customer Care Agent th=
at handled your recent case.<span style=3D"font-size: 12px"><span style=3D"=
font-family: arial, helvetica, sans-serif"> </span></span><br> <br> <span s=
tyle=3D"font-size: 12px"><span style=3D"font-family: arial, helvetica, sans=
-serif"><strong>Follow this link to the Survey: </strong><br> <a href=3D"ht=
tp://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXkOsO6rk8=
GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&amp;Q_CHL=3Demail">Take the Surv=
ey</a><br> <br> Or copy and paste the URL below into your internet browser:=
<br> http://hughes.az1.qualtrics.com/jfe/form/SV_3PNpsaguVUUW9N2?Q_DL=3DaXk=
OsO6rk8GxFfT_3PNpsaguVUUW9N2_MLRP_d12Nu2pzArClYUZ&amp;Q_CHL=3Demail</span><=
/span><br> <br> Thank you for your feedback.&nbsp;<br> <br> HughesNet Corpo=
rate Management<br> <br> <img height=3D"25" src=3D"https://hughes.az1.qualt=
rics.com/CP/Graphic.php?IM=3DIM_6GqRJrvRFevlK6x" style=3D"width: 164px; hei=
ght: 25px;" width=3D"164"><br> <br> <a href=3D"http://hughes.az1.qualtrics.=
com/CP/Register.php?OptOut=3Dtrue&amp;RID=3DMLRP_d12Nu2pzArClYUZ&amp;LID=3D=
GR_5BViHaVIdnYpgfX&amp;CLID=3DPL_abGahtAf48c5zkp&amp;BT=3DaHVnaGVz%250D%250=
A&amp;_=3D1">http://hughes.az1.qualtrics.com/CP/Register.php?OptOut=3Dtrue&=
amp;RID=3DMLRP_d12Nu2pzArClYUZ&amp;LID=3DGR_5BViHaVIdnYpgfX&amp;CLID=3DPL_a=
bGahtAf48c5zkp&amp;BT=3DaHVnaGVz%250D%250A&amp;_=3D1</a></p>=20
  <img width=3D"1" height=3D"1" alt=3D"" src=3D"http://hughes.az1.qualtrics=
.com/WRQualtricsContacts/Watermark.php?UID=3DUR_068Y8q4PpPOAtBG&amp;EMD=3DE=
MD_aXkOsO6rk8GxFfT&amp;CGC=3DMLRP_d12Nu2pzArClYUZ"> =20
 </body>
</html>
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1 ACCEPTED SOLUTION

Accepted Solutions
C0RR0SIVE
Associate Professor
2 REPLIES 2
C0RR0SIVE
Associate Professor
Liz
Moderator
Moderator

Re: Is this real from Hughesnet corporate or malicious phishing

I've edited the original post to remove e-mail addresses to protect the customer's personal info.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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