Forum Discussion

booiebarhite's avatar
booiebarhite
New Member
5 years ago

Need to cancel account

Trying to cancel account for a month cant reach customer service Can someone give me help?
Cancel
  • maratsade's avatar
    maratsade
    5 years ago

    Unfortunately, that's the only way to cancel. Keep trying. 

     

    tpknecht wrote:

    I have been trying to and as soon as you say you want to cancel they cut you off line

     

     

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

The only way to cancel an account is by calling Customer Service.  Try calling in the off hours or during the weekend; the lines are available 24/7, but they may be overcrowded so there could be a long wait or the system may hang up. 

 

booiebarhite wrote:
Trying to cancel account for a month cant reach customer service
Can someone give me help?

 

  • tpknecht's avatar
    tpknecht
    New Poster
    5 years ago

    I have been trying to and as soon as you say you want to cancel they cut you off line

     

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      Unfortunately, that's the only way to cancel. Keep trying. 

       

      tpknecht wrote:

      I have been trying to and as soon as you say you want to cancel they cut you off line