Forum Discussion

yuanhuaihe's avatar
yuanhuaihe
New Poster
6 years ago

cancel my account

I would like to cancel the service.

  • To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

    To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

     

    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

  • Yuanhuai,

    I have spoken to the agent that called you, and I would just like to verify that you are certain you would like to cancel your services?

    Felicia

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

    To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

     

    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

  • Hello Yuanhuai,

      Welcome to the community and thank you for posting. I am sorry to hear this. 

    Thanks,

    Felicia

    • Hardy's avatar
      Hardy
      Moderator

      Yuanhuai,

      I have spoken to the agent that called you, and I would just like to verify that you are certain you would like to cancel your services?

      Felicia