Forum Discussion

ToddL's avatar
ToddL
New Poster
8 years ago

Paying bill on the app

Since the last update of the app, when I try to pay my bill using my checking account it tells me my account number must be 10 or more numbers. My account number is just 7 numbers, the same as it was all the other times I've used it to pay my hughesnet bill.
  • Suggestion: add 3 zeros at the beginning of the account number, so 1234567 would be 0001234567.  Likely won't work, but can't hurt to try.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    Suggestion: add 3 zeros at the beginning of the account number, so 1234567 would be 0001234567.  Likely won't work, but can't hurt to try.

    • ToddL's avatar
      ToddL
      New Poster
      Actually it did work, thanks for the tip!
      • maratsade's avatar
        maratsade
        Distinguished Professor IV

        ToddL wrote:
        Actually it did work, thanks for the tip!

        I'm glad it worked!