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Paying bill on the app

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New Poster

Paying bill on the app

Since the last update of the app, when I try to pay my bill using my checking account it tells me my account number must be 10 or more numbers. My account number is just 7 numbers, the same as it was all the other times I've used it to pay my hughesnet bill.
1 ACCEPTED SOLUTION

Accepted Solutions
Teaching Assistant

Re: Paying bill on the app

Suggestion: add 3 zeros at the beginning of the account number, so 1234567 would be 0001234567.  Likely won't work, but can't hurt to try.

3 REPLIES
Teaching Assistant

Re: Paying bill on the app

Suggestion: add 3 zeros at the beginning of the account number, so 1234567 would be 0001234567.  Likely won't work, but can't hurt to try.

New Poster

Re: Paying bill on the app

Actually it did work, thanks for the tip!
Teaching Assistant

Re: Paying bill on the app


ToddL wrote:
Actually it did work, thanks for the tip!

I'm glad it worked!