Forum Discussion

hickeyanne's avatar
hickeyanne
New Member
6 years ago

Plan amount on bill doesn't match plan amount on line.

Hello!  Looking at my account, the plan amount is 59.99. But my bill has 69.99 as the plan amount. Why would it be different?

  • I just noticed a promo service credit. Assuming that's it.

  • I just noticed a promo service credit. Assuming that's it.

  • Hi hickeyanne!

     

    I'm glad you found the community, thank you for posting. You got it! You have a $10 monthly credit which should be expiring this August or so. You can see this credit on your bill online. To view or pay your bill online, log into the Support Center: http://supportcenter.myhughesnet.com and follow the instructions here: http://hninfo.us/viewbill If you want to see a breakdown of your bill, click on any of the linked items at the bottom, like Account Charges.