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Plan amount on bill doesn't match plan amount on line.

New Member

Plan amount on bill doesn't match plan amount on line.

Hello!  Looking at my account, the plan amount is 59.99. But my bill has 69.99 as the plan amount. Why would it be different?

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Accepted Solutions
New Member

Re: Plan amount on bill doesn't match plan amount on line.

I just noticed a promo service credit. Assuming that's it.

2 REPLIES 2
New Member

Re: Plan amount on bill doesn't match plan amount on line.

I just noticed a promo service credit. Assuming that's it.

Moderator
Moderator

Re: Plan amount on bill doesn't match plan amount on line.

Hi hickeyanne!

 

I'm glad you found the community, thank you for posting. You got it! You have a $10 monthly credit which should be expiring this August or so. You can see this credit on your bill online. To view or pay your bill online, log into the Support Center: http://supportcenter.myhughesnet.com and follow the instructions here: http://hninfo.us/viewbill If you want to see a breakdown of your bill, click on any of the linked items at the bottom, like Account Charges. 

 

 

 

Thanks,
Liz

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