Forum Discussion
Poor Billing Practices and customer service
I have never in my life dealt with a company that withdraws the payment from your account on the day they send you your bill, which clearly states the due date is 10 days later, leaving you no time to...
Im not picking on you Warren this has been a thorn in my side every since it happened to me when my 2nd payment auto debited on the date the bill was generated and I called CS and after 3 reps and 1 supervisor they finally figured why it was happening and I had them prorate my account to move the date my bill was generated on to the day that they were suppose to trying to debit my account and over the years Ive been with Hughes I have seen time and time again where a customer was on here wondering why their account was overdrawn when the bill was not due for 10 more days.
