Putting service on hold

[Dis-satisfied]

My 24 months is up Jan. 20. If I put my service on hold now until Dec. 20, can I call and have my service cancelled after that, (Dec 20) so that my last day of service would be Jan. 20, without etf?

[GabeU · Accepted solution]

@Dis-satisfied 

No.  When you put your account in suspension, it pushes your end commitment date forward for as long as the account is in suspension.   

Keep in mind, though, that at this current point your ETF woudn't be very high.  Probably somewhere around $130.  Depending on how much you pay each month for your service, that might be something to take into consideration, especially if you're just biding your time to cancel, and even more so if you're waiting to cancel so you can replace it with something that will work better for you.  It's just a thought.

[GabeU · Accepted solution]

@Dis-satisfied 

No.  When you put your account in suspension, it pushes your end commitment date forward for as long as the account is in suspension.   

Keep in mind, though, that at this current point your ETF woudn't be very high.  Probably somewhere around $130.  Depending on how much you pay each month for your service, that might be something to take into consideration, especially if you're just biding your time to cancel, and even more so if you're waiting to cancel so you can replace it with something that will work better for you.  It's just a thought.

[Dis-satisfied · Accepted solution]

Thanks, that's what I wanted to know.

[GabeU]

@Dis-satisfied 

You're welcome.  🙂