I’ve had Hughesnet over a month and it’s worthless to me. The salespeople asked me to describe what I do online, which I did, some YouTube videos, spots streaming and some movies. It does none of t...
I use an iPad, or cell phone. finally got on my test.net. It showed 29 mbps. Which is ludicrous as I still can’t stream a you tube video. tried my speed check app and it showed .71 MBPS.
which corresponds with the capability I’m getting. No idea where the other test gets their numbers, but they don’t jive with reality. As far as usable download capability. I looked and couldn’t find any connection to my TV or hopper. They’re totally separate. Moved them apart and disconnected the roku unit.
So do I have to disconnect my Dish network every time I get on my iPad? And watch grainy movies?
never had to do anything like that before. So you can have TV or Internet, but not both? why didn’t the service guy who installed it mention any of that.. or the sales person telling me how great it would be?
"Which is ludicrous as I still can’t stream a you tube video. tried my speed check app and it showed .71 MBPS."
Likely your app doesn't detect satellite internet speed well.
You can stream just fine with 3 Mbps. The problem is not a speed one, it's a congestion and latency one. Congestion as in too many people trying to stream, which satellite internet is not ideal for, and latency, as in the inherent latency of satellite internet plus internet and network latency.
Ok, I understand that hughesnet is not suitable for streaming normally.
why don’t they tell you that when they’re selling you on the service. Oh, possibly because no one would sign up.
as I understand it, Hughesnet has about 5 times more subscribers than the single satellite can properly provide for. That might be the problem. my brother had it years ago and it worked for him, but there were fewer people using it.
It works for me too, so really, it depends on a lot of things, including where in the beam area the user is located, and likely the user's internet habits.
"Hughesnet has about 5 times more subscribers than the single satellite can properly provide for. "
Please provide a source for this information. Also, there isn't a single satellite. I believe there are two in service at the moment.
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not what sales claimed it would be.","id":"message:138457","revisionNum":1,"repliesCount":26,"author":{"__ref":"User:user:141980"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:AccountandBilling"},"conversation":{"__ref":"Conversation:conversation:138457"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:138457"},"body@stripHtml({\"truncateLength\":200})":" I’ve had Hughesnet over a month and it’s worthless to me. The salespeople asked me to describe what I do online, which I did, some YouTube videos, spots streaming and some movies. It does none of t...","body@stringLength":"1063","rawBody":"
I’ve had Hughesnet over a month and it’s worthless to me. The salespeople asked me to describe what I do online, which I did, some YouTube videos, spots streaming and some movies. It does none of that, zero. Where’s the “high speed Internet” they advertise & promise? Where’s the “broadband”?
I check speed and get 1.1-1.3 mbps download. Where’s that 25mbps. I want this service terminated and all monies refunded. Send a shipping label for the equipment which will be returned. Can’t even watch a you tube video, without numerous interruptions, some last so long I just give up.
the sales people lied, the advertising lies.
If you really have the sales calls recorded, you can see that I was told this service would work fine for my needs. im formally requesting my service be terminated based on breach of contract, lying sales staff and false advertising. hopefully won’t have to get a small claims judgement.
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I use an iPad, or cell phone. finally got on my test.net. It showed 29 mbps. Which is ludicrous as I still can’t stream a you tube video. tried my speed check app and it showed .71 MBPS.
which corresponds with the capability I’m getting. No idea where the other test gets their numbers, but they don’t jive with reality. As far as usable download capability. I looked and couldn’t find any connection to my TV or hopper. They’re totally separate. Moved them apart and disconnected the roku unit.
still no change.
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I use an iPad, or cell phone. finally got on my test.net. It showed 29 mbps. Which is ludicrous as I still can’t stream a you tube video. tried my speed check app and it showed .71 MBPS.
which corresponds with the capability I’m getting. No idea where the other test gets their numbers, but they don’t jive with reality. As far as usable download capability. I looked and couldn’t find any connection to my TV or hopper. They’re totally separate. Moved them apart and disconnected the roku unit.
still no change.
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How do you connect now? Is it just with your TV? Or do you use a cell phone or tablet?
","body@stringLength":"105","rawBody":"
How do you connect now? Is it just with your TV? Or do you use a cell phone or tablet?
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Service not what sales claimed it would be.","moderationData":{"__ref":"ModerationData:moderation_data:138473"},"body":"
Brayhaven,
\n
\n
The Hopper3 is connected via WiFi on your hug2g network. Have you attempted to lower the resolution settings of the YouTube videos?
The Hopper3 is connected via WiFi on your hug2g network. Have you attempted to lower the resolution settings of the YouTube videos?
\n
\n
Thanks,
\n
Remy
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So do I have to disconnect my Dish network every time I get on my iPad? And watch grainy movies?
never had to do anything like that before. So you can have TV or Internet, but not both? why didn’t the service guy who installed it mention any of that.. or the sales person telling me how great it would be?
So do I have to disconnect my Dish network every time I get on my iPad? And watch grainy movies?
never had to do anything like that before. So you can have TV or Internet, but not both? why didn’t the service guy who installed it mention any of that.. or the sales person telling me how great it would be?
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\"Which is ludicrous as I still can’t stream a you tube video. tried my speed check app and it showed .71 MBPS.\"
Likely your app doesn't detect satellite internet speed well.
You can stream just fine with 3 Mbps. The problem is not a speed one, it's a congestion and latency one. Congestion as in too many people trying to stream, which satellite internet is not ideal for, and latency, as in the inherent latency of satellite internet plus internet and network latency.
\"Which is ludicrous as I still can’t stream a you tube video. tried my speed check app and it showed .71 MBPS.\"
Likely your app doesn't detect satellite internet speed well.
You can stream just fine with 3 Mbps. The problem is not a speed one, it's a congestion and latency one. Congestion as in too many people trying to stream, which satellite internet is not ideal for, and latency, as in the inherent latency of satellite internet plus internet and network latency.
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Ok, I understand that hughesnet is not suitable for streaming normally.
why don’t they tell you that when they’re selling you on the service. Oh, possibly because no one would sign up.
as I understand it, Hughesnet has about 5 times more subscribers than the single satellite can properly provide for. That might be the problem. my brother had it years ago and it worked for him, but there were fewer people using it.
Ok, I understand that hughesnet is not suitable for streaming normally.
why don’t they tell you that when they’re selling you on the service. Oh, possibly because no one would sign up.
as I understand it, Hughesnet has about 5 times more subscribers than the single satellite can properly provide for. That might be the problem. my brother had it years ago and it worked for him, but there were fewer people using it.
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It works for me too, so really, it depends on a lot of things, including where in the beam area the user is located, and likely the user's internet habits.
\"Hughesnet has about 5 times more subscribers than the single satellite can properly provide for. \"
Please provide a source for this information. Also, there isn't a single satellite. I believe there are two in service at the moment.
It works for me too, so really, it depends on a lot of things, including where in the beam area the user is located, and likely the user's internet habits.
\"Hughesnet has about 5 times more subscribers than the single satellite can properly provide for. \"
Please provide a source for this information. Also, there isn't a single satellite. I believe there are two in service at the moment.
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