Forum Discussion
South Carolina Floods and non use.
I am in South Carolina and due to flooding was not able to use my service for 1 week does HN have a policy that will compensate me for the time of not being able to use my service. obviously this wa...
Hello Deborah,
Sorry to hear that ! We hope all your stuff, yourself and your family are safe and sound (and dry).
Our customer support is very understanding and we'll gladly give you credit for your downtime. I'd be happy to process it myself so you don't need to call, if you'd prefer that?
Thanks,
Amanda
Sorry to hear that ! We hope all your stuff, yourself and your family are safe and sound (and dry).
Our customer support is very understanding and we'll gladly give you credit for your downtime. I'd be happy to process it myself so you don't need to call, if you'd prefer that?
Thanks,
Amanda
