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Usage depleted overnight. All updates set during free time.

Lea
New Member

Re: Usage depleted overnight. All updates set during free time.

The computer had been turned off all day.  I restarted it and used it a few minutes before looking at the data meter, ( It was in the 70% range when I turned the computer off this morning)  The meter said 39% and started dropping fast until it reached 20% and I just stopped using it.  It stayed at 20% until my son used it this evening.  He used 5%, leaving 15%.  I just sat down at the computer, checked my email and  then went straight to hughsnet community and it dropped to 10%. 

No I have not unplugged my modem and router for 30 minutes, then plug it back in until it stablizes and then add the router.  Are you suggesting this as a one time fix or each time I turn on my computer?
Lea
New Member

Re: Usage depleted overnight. All updates set during free time.


This is what my glasswire graph looked like while I was not using the internet.  Maybe someone can help me with what it means.  
Ron4
New Member

Re: Usage depleted overnight. All updates set during free time.

Lea,

Not a one time fix, but not every time you turn on your computer either.. It is amazing what a complete shutdown will do sometimes for electronic equipment..

You might also try cleaning out your cache, cookies, history, etc. on your computer and shutting it down completely as well, once in a while. That won't fix your runaway data consumption but it will make your computer run better. There are arguments for and against defragging hard drives but that will sometimes make them run like new.

It's funny how they used to say you didn't even need to reboot the old XP operating system, but a reboot and/or complete shutdown once in a while did wonders for it.

We have even had luck bringing laptops with black screens back to life by removing the AC power, removing the battery, holding the start button in to completely drain the system of any charge, and simply putting them back together.

The theory doesn't matter. It is what works that counts.

Nothing ventured, nothing gained! It beats waiting and watching your meter nose dive, in my opinion.

Which modem are you using?

Lea
New Member

Re: Usage depleted overnight. All updates set during free time.

HN9000
Lea
New Member

Re: Usage depleted overnight. All updates set during free time.

This reply was created from a merged topic originally titled Data drain continues.

I have had trouble with my data draining.  I installed the glasswire program that shows my usage.  I had to use a restore token last night again.  This morning I had 50%, which should equal 250 MB.  My Glasswire program says 116.7 MB incoming and 9.5 outgoing.  The total is 126.2 MB.  The chart began at 12:00 am and the time now is 5:03 pm. And today when no one was home my data drained.  I do not have updates set. I manually update. I had this problem a few weeks and then suddenly everything was fine.  It has started again. I had to use a token to post this.  The token should have reset me to 50% but it reset to 100%.  Nothing makes sense.
Liz
Moderator
Moderator

Re: Usage depleted overnight. All updates set during free time.

Hi Lea,

Please follow these steps to help us investigate further.



Please take care in cropping out your SAN while taking the screenshots.

We look forward to hearing back so we can address your concerns.

Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Lea
New Member

Re: Usage depleted overnight. All updates set during free time.

How do I take a screen shot?  The status meter above does not look like mine.
Ron4
New Member

Re: Usage depleted overnight. All updates set during free time.

Charles McCool explained to you 4 weeks ago in this thread that the old "Use Meters" leaked data and that you should install the latest one.

Did you do that?

You can take a screen shot by holding down Ctrl-Alt-Print Screen. This puts the image in the clipboard. Then you must open it in a photo editor and crop the image down to the size of the meter. Then save it as a .jpg and send it.

Much simpler to go to Accessories in the start menu and use the "Snippet tool" which is self explained.

Ron

Liz
Moderator
Moderator

Re: Usage depleted overnight. All updates set during free time.

Good morning Lea,

Here's a guide to help you take screenshots: http://www.take-a-screenshot.org/

Also, as Ron suggested, you should download and install the latest status meter from here: supportcenter.myhughesnet.com

Let us know if you have additional questions, we look forward to hearing back from you.

Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Lea
New Member

Re: Usage depleted overnight. All updates set during free time.

I disconnected this morning at 7:14 and reconnected at 1:14  this afternoon.  There was no change. I'm having trouble uploadinging my screenshot.  I'll figure it out and try again later, so that you can see my meter.