Forum Discussion
View/Pay Bill without log another victim of SC upgrade
It seems that the view/pay without log is another victim of the latest upgrade.
I choose to pay my bill early in the form of a direct debit as a "advance payment".
It seems that this is no longer an option.
I did go to the old customercare.myhughesnet.com and was able to do it from there.
I can't say that this latest upgrade was a step forward.
- Barbara agrees.
- Hi Gwalk,
Thanks for bringing this up, I'll send over this feedback as well.
-Liz - Wait, what about this?
- Yea, seems to work even for Barbara, she gets this after clicking on that:
I did attempt to use that as I have in the past. Instead of opening up a webpage it spit up a pop up window that no longer included the advance payment option:
Instead we have this:
The account balance at that time was zero. Attempting to make a payment resulted in an error.
- Aha, thanks for the screenshots. I can send these up.
-Liz - Should have known the chicken wouldn't scream fowl without backup.
Danged hound just needs to dig a little deeper :)
- By the way, how are you getting to the old customer care site? www.customercare.myhughesnet.com doesn't work for me; it redirects to the hughesnet.com site.
-Liz
