Forum Discussion
View/Pay Bill without log another victim of SC upgrade
It seems that the view/pay without log is another victim of the latest upgrade. I choose to pay my bill early in the form of a direct debit as a "advance payment". It seems that this is no longer a...
I had one of those experiences with HughesNet telephone support last evening the memory of which will last me to my dying thought. I have Hughes Voice, which I expect was the culprit. Support wants to know your phone number, either spoken or keyed. I tried keying in the number only to be rewarded with a voice verification that got to the last digit of my area code and then announced that it had encountered an error, please resubmit. Tried three times, all failed, so I went to the voice option. I spoke my number as I normally do, with a slight pause between numbers. The voice verification repeated "11200000000354670000897 Is that correct?" I finally discovered that I had to speak the phone number really really quickly, and even then it took 3 tries before it understood my English-as-first-language pronunciation. I'm sure many wouldn't have the patience I did.
