Thank you for the offer but it's too little too late. After spending an hr with your representatives only to find out they would go back on the services that they guaranteed the last thing I want is to carry on a business relationship. I'm just awaiting to receive the box to ship back all your equipment so that I can be completely done with this company. In the future I hope your phone reps get some training from the online reps in what CUSTOMER SERVICE means. You've been a lot more helpful than what the ppl I dealt with on the phone