Forum Discussion

Cinnamonroll's avatar
Cinnamonroll
Freshman
6 years ago

can't login to my account

I can't seem to login into my account on the browser or the phone app. I need to change the payment card but can't cause it won't let me login but on the community forum. It is quite frankly annoying. Please fix.. didn't know where to post so I just shoved this in here.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    6 years ago

    If you can login to the HN community you should be able to go to MyAccount from the menu at the top -- it's the same login. Are you getting any error messages?

    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Hi Cinnamonroll,

       

      Thanks for posting, please check your PMs.

    • Cinnamonroll's avatar
      Cinnamonroll
      Freshman
      6 years ago
      Yes , it allows me access to the forums but no where else for it. Which is strange.
      • Liz's avatar
        Liz
        Moderator
        6 years ago

        Good morning Cinnamonroll, 

         

        Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.

         

        Your cooperation, patience, and understanding are much appreciated.